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      Shelter Insurance

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      Customer Service Representative Interview

      Feb 8, 2018
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Shelter Insurance in Dec 2016

      Interview

      The interview process was extremely long. They set up an interview with me that turned out to be three interviews with three separate people. They were all pleasant to speak with but it was very repetitive. I understand wanting to get the right people but with turnover the way it is there, stop wasting the time.

      Interview questions [1]

      Question 1

      Tell us about your customer service experience.
      Answer question
      2

      Other Customer Service Representative Interview Reviews for Shelter Insurance

      Customer Service Representative (CSR) Interview

      Jun 16, 2025
      Anonymous employee
      Henderson, NV
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Shelter Insurance (Henderson, NV) in Jan 2021

      Interview

      My process was a back to back interview with two separate people which ran 1 hr each. Very detailed in person interview. They had plenty of questions and also threw in curveball not typical in an interview that I wasn't sure how it fit might have been just to get you to not be nervous.

      Interview questions [1]

      Question 1

      Why do you believe that we should hire you in this role.
      Answer question

      Customer Service Representative Interview

      Jul 27, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Shelter Insurance in Nov 2020

      Interview

      3 hrs interview, behavioral and situational. I love the process because they will see how consistent you are with your answers. 3 supervisors will conduct the interview. They will ask lot of situational and will see how you handle.

      Interview questions [1]

      Question 1

      Tell something about yourself. Tell me about your job experience
      Answer question
      1