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      Shift4

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      Technical Support Representative Interview

      Nov 26, 2023
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Shift4 (Las Vegas, NV)

      Interview

      2 interviews total. First being with the hiring specialist and then the project managers. The first interview was by phone and the second was via Microsoft teams, panel style. After about 2 weeks I received an offer and was prompted to complete the background screening. Nothing out of the ordinary for the interview process.

      Interview questions [1]

      Question 1

      Describe a time when you had to help a distraught customer.
      Answer question

      Other Technical Support Representative Interview Reviews for Shift4

      Technical Support Representative Interview

      Dec 6, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Shift4

      Interview

      It was a very smooth process. It was very easy and went well. It's not a very hard interview. Very easy questions. So smooth any one can get the position

      Interview questions [1]

      Question 1

      How would you handle an irate customer?
      Answer question
      1

      Shift4 interviews FAQs

      • Technical Support Representative applicants have rated the interview process at Shift4 with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 48.8% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Shift4 as a Technical Support Representative according to 2 Glassdoor interviews include:

        Skills test:  25%

        Phone interview:  25%

        Group panel interview:  25%

        Background check:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(15) ;
        2. Manager(9) ;
        3. POS Support Representative(9) ;
        4. Technical Support(8) ;
        5. Operations(6) ;
        6. Software Engineer(6) ;
        7. Supervisor(6) ;
        8. Technical Support Specialist(6) ;
        9. POS Support(5) ;
        10. Risk Analyst(5) ;
        11. Account Executive(4) ;
        12. Advanced Support Representative(4) ;
        13. Director(4) ;
        14. Payment Support(4) ;
        15. Product Manager(4) .


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      Jobs at Shift4

      5 jobs in United States
      Lead Contact Center Technology Engineer
      Atlanta, GA
      ·
      $69K - $109K /yr
      (Glassdoor est.)
      View job
      Lead Contact Center Technology Engineer
      Las Vegas, NV
      ·
      $59K - $94K /yr
      (Glassdoor est.)
      View job
      Lead Contact Center Technology Engineer
      Center Valley, PA
      ·
      $72K - $113K /yr
      (Glassdoor est.)
      View job
      Lead Contact Center Technology Engineer
      Tampa, FL
      ·
      $62K - $99K /yr
      (Glassdoor est.)
      View job
      Software Engineer, Senior
      Center Valley, PA
      ·
      $117K - $117K /yr
      (Employer provided)
      View job
      View all Technical Support Representative Jobs