I applied online. I interviewed at Shopify (Cork) in Dec 2020
Interview
Good application process
Nice 30 min Chat with HR manager about your story.
Good experience on English test
Bad experience with the technical due to short time available.
Nice that the company called me to offer feedback even if I was rejected but they asked (pushed) for references before to confirm I was rejected. And that s was not professional at all.
Interview questions [1]
Question 1
Tell me about yourself
Why did you apply
Technical: shipping labels/menus
I applied online. The process took 3 weeks. I interviewed at Shopify
Interview
Typically 3 rounds. They do a good job of getting to know you and who you are. Then there's a gauntlet where they put you on the spot in some customer scenarios to figure out how you operate.
Interview questions [1]
Question 1
Teach us how to do something, showing your process (i.e. a hobby).
Life Story - describing yourself Gauntlet - seeing if you can handle the tasks of the role Second round interview to determine if you are the best fit for the role.
Interview questions [1]
Question 1
Discuss your Life story Gauntlet - Test chat and test call
I applied online. The process took 4 weeks. I interviewed at Shopify (London, England) in May 2022
Interview
The process was straight forward, I filled out the form on the Shopify website from which it took about 2 days to hear back with an invite to a lifestyle interview. There it was just about getting to know me and how I got on the road that has led me to apply for this position.
After that I was invited to a technical interview which consisted of 2 chats and a Email.
Overall I highly recommend creating a test store before the technical interview as it helped out a lot in preparation.
The whole process took about a month
Interview questions [1]
Question 1
How do you add custom code for a packaging slip template
Customer Support Advisor applicants have rated the interview process at Shopify with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Advisor roles take an average of 21 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Shopify overall takes an average of 33 days.
Common stages of the interview process at Shopify as a Customer Support Advisor according to 6 Glassdoor interviews include:
Phone interview: 33%
Presentation: 25%
One on one interview: 17%
Background check: 8%
Skills test: 8%
IQ intelligence test: 8%
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