The process took 1 week. I interviewed at Shopify (Edmonton, AB) in Jan 2021
Interview
The first interview was great. It was a more get to know you and not so much an actually interview. I thought things were going great for me. I got selected to do the technical interview, I was sent information on how to prepare. I went through the website and used the example questions they gave. The day of the technical interview came and well everything went to hell. I tried my very best. The Shopify website is hard to navigate if you don’t know what you are doing as there are links within page after page that you need. They expect people who are not yet trained for the role to step into the actual position and know what to do. I’m sorry but without actual training I don’t think I’m going to know how to do the position to their standards. I really wanted this position.
Interview questions [1]
Question 1
Not really any interview questions. Just a get to know you conversation.
La entrevista incluye una llamada telefónica para conocerte, una entrevista propiamente dicha por videoconferencia, una entrevista técnica en la que tienes que realizar el trabajo y, en ocasiones, una última charla con la persona que sería tu jefe.
Interview questions [1]
Question 1
Las preguntas suelen ser sobre el propio producto, por lo que es buena idea hacerse una tienda en la plataforma unos días antes para saber cómo funciona.
Lengthy but well explained and scheduled interview process comprising of writing example emails, taking live chats and addressing a call. They give you the tools needed to prepare but it is stressful.
Interview questions [1]
Question 1
If I was a customer and I wrote in with "x" question, can you share what you would respond?
Technical + life story - two interviews one where you describe stuff about yourself and then a skill testing technical interview with chats and phones to test what you'd be doing in the role
Support Advisor applicants have rated the interview process at Shopify with 3.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 45.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Support Advisor roles take an average of 47 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Shopify overall takes an average of 33 days.
Common stages of the interview process at Shopify as a Support Advisor according to 5 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 18%
Drug test: 12%
Skills test: 12%
Presentation: 12%
Other: 6%
Background check: 6%
IQ intelligence test: 6%
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