I applied online. The process took 3 weeks. I interviewed at Shopify (Toronto, ON) in May 2021
Interview
Fast, personable, informative. Felt very comfortable and at ease. All my questions were answered. Would recommend applying here to anyone! Come prepared with a positive personality, and lots of questions.
I applied online. The process took 3 weeks. I interviewed at Shopify
Interview
Typically 3 rounds. They do a good job of getting to know you and who you are. Then there's a gauntlet where they put you on the spot in some customer scenarios to figure out how you operate.
Interview questions [1]
Question 1
Teach us how to do something, showing your process (i.e. a hobby).
Life Story - describing yourself Gauntlet - seeing if you can handle the tasks of the role Second round interview to determine if you are the best fit for the role.
Interview questions [1]
Question 1
Discuss your Life story Gauntlet - Test chat and test call
I applied online. The process took 4 weeks. I interviewed at Shopify (London, England) in May 2022
Interview
The process was straight forward, I filled out the form on the Shopify website from which it took about 2 days to hear back with an invite to a lifestyle interview. There it was just about getting to know me and how I got on the road that has led me to apply for this position.
After that I was invited to a technical interview which consisted of 2 chats and a Email.
Overall I highly recommend creating a test store before the technical interview as it helped out a lot in preparation.
The whole process took about a month
Interview questions [1]
Question 1
How do you add custom code for a packaging slip template
Customer Support Advisor applicants have rated the interview process at Shopify with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Advisor roles take an average of 21 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Shopify overall takes an average of 33 days.
Common stages of the interview process at Shopify as a Customer Support Advisor according to 6 Glassdoor interviews include:
Phone interview: 33%
Presentation: 25%
One on one interview: 17%
Background check: 8%
IQ intelligence test: 8%
Skills test: 8%
Here are the most commonly searched roles for interview reports -