Customer Support Specialist applicants have rated the interview process at SimplePractice with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 47.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at SimplePractice overall takes an average of 23 days.
Common stages of the interview process at SimplePractice as a Customer Support Specialist according to 2 Glassdoor interviews include:
One on one interview: 20%
Group panel interview: 20%
Skills test: 20%
Phone interview: 10%
Background check: 10%
Presentation: 10%
Personality test: 10%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at SimplePractice (San Francisco, CA) in Jan 2024
Interview
Thorough interview, they set you up for success from the start. Incredible questions, assessments and zero room for wonder about expectations or the company as a whole. Multiple levels of interviews before the final offer.
A profound waste of effort that lasted almost a month. An entry level role required five interviews, two of which were unpaid skill assessments, with one of those assessments having a pretty significant technical glitch. The recruiter was 20 minutes late to the first live interview. The final interview was rushed because "we are moving at a fast pace for this role," and then there was zero communication for 5 days. I was planning to decline an offer due to the disorganized disrespect, but instead I received a generic rejection.