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      SimpliSafe

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      Related searches: SimpliSafe reviews | SimpliSafe jobs | SimpliSafe salaries | SimpliSafe benefits
      SimpliSafe interviewsSimpliSafe Customer Service Representative interviewsSimpliSafe interview
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      Customer Service Representative Interview

      Jun 5, 2014
      Anonymous employee
      Accepted offer
      Negative experience

      Application

      I interviewed at SimpliSafe

      Interview

      The company does not direct hire. It is mostly hires of P&G staffing which has a bad rep. They do not hire even slightly overqualified employees, they do not as you ask you about yourself in the interview, the "HR "has absolutely no experience, is extremely juvenile and on a power trip

      Interview questions [1]

      Question 1

      n/a
      Answer question

      Other Customer Service Representative Interview Reviews for SimpliSafe

      Customer Service Representative Interview

      Jan 22, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at SimpliSafe

      Interview

      Three years ago, I interviewed at SimpliSafe, and it’s still THEE most uncomfortable interview experiences I’ve ever had. The interviewer *tried* to take an intimidating approach, and many of her questions felt like traps rather than genuine conversations. She showed me a product description and asked if I thought it sounded good. I answered honestly and said yes, but she reacted negatively and huffed and puffed and said 'you're not going to hurt my feelings, just look harder'. When I said I could improve the wording, she demanded specifics on the spot, but with such an attitude. The entire interaction felt tense and unprofessional. She seemed VERY disengaged and uninterested in being there. I never received a follow-up — just SIMPLI GHOSTED

      Interview questions [1]

      Question 1

      'what would you change about this product description'. but with such a negative attiude.
      Answer question
      1

      Customer Service Representative Interview

      Apr 28, 2023
      Anonymous employee
      Boston, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at SimpliSafe (Boston, MA) in Jan 2020

      Interview

      Pretty good have to know about product they send a script before appointment it’s not a bad process they ask questions and give time to answer then they train you on how to troubleshoot

      Interview questions [1]

      Question 1

      Question about all products cameras
      1 Answer

      Customer Service Representative Interview

      Sep 18, 2019
      Anonymous employee
      Boston, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at SimpliSafe (Boston, MA) in Sep 2019

      Interview

      Interview process went well. Asked me if I was interested in the position that was offered. Nothing major, it was suppose to be a video interview but we spoke on the phone and I was asked to come in for another part of the interview.

      Interview questions [1]

      Question 1

      Does the hours work for me?
      Answer question
      1

      SimpliSafe interviews FAQs

      • Customer Service Representative applicants have rated the interview process at SimpliSafe with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 18% positive. To compare, the company-average is 43.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at SimpliSafe overall takes an average of 24 days.
      • Common stages of the interview process at SimpliSafe as a Customer Service Representative according to 11 Glassdoor interviews include:

        Presentation:  19%

        Group panel interview:  19%

        Background check:  14%

        IQ intelligence test:  14%

        One on one interview:  10%

        Phone interview:  10%

        Drug test:  5%

        Skills test:  5%

        Other:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(27) ;
        2. Software Engineer(15) ;
        3. Tech Support(9) ;
        4. Tech Support Representative(8) ;
        5. Sales Representative(7) ;
        6. Technical Support(6) ;
        7. Customer Support Representative(5) ;
        8. Customer Loyalty Specialist(4) ;
        9. Customer Service Representative (CSR)(4) ;
        10. Firmware Engineer(4) ;
        11. Monitoring Specialist(4) ;
        12. Sales(4) ;
        13. Sales Associate(4) ;
        14. Senior Software Engineer(4) ;
        15. Analyst(3) .


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      Jobs at SimpliSafe

      10 jobs in United States
      Director Performance Media, Digital Customer Acquisition
      Boston, MA
      ·
      $168K - $224K /yr
      (Employer provided)
      View job
      Contact Center Inbound Sales Agent (Starting at $20 per hour)
      Richmond, VA
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Manager, Monitoring Compliance
      Richmond, VA
      ·
      $100K - $130K /yr
      (Employer provided)
      View job
      Manager, Monitoring Compliance
      Boston, MA
      ·
      $100K - $130K /yr
      (Employer provided)
      View job
      Security Monitoring Specialist (Starting at $21/hr, On-Site)
      Richmond, VA
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs