I applied through an employee referral. The process took 2 months. I interviewed at SimpliSafe
Interview
Recruiter never looked at my resume before the first interview. Had a second interview with the hiring manager. They didn't ask me about ability to do the job and spent the majority of the time talking in circles. Hiring manager seemed disorganized and unsure what they wanted in a candidate. Was offered a third interview, but they ghosted me after I sent a followup email to schedule that interview. Overall an unprofessional experience.
The recruiter who handled my interview was unprofessional. He called me for the job and to "discuss my resume", I called him back the next business day and referenced the voicemail and email I received from him the day before stating that he wanted to discuss my resume. He awkwardly replied, "..... so how can I help you?". I basically led the phone interview explaining my employment/education history but I just wanted to hang up. I eventually declined due to my schedule, but if that's what I have to deal with when returning their call for the job, I won't apply again.
Interview questions [1]
Question 1
They ask typical interview questions once you get over the unprofessionalism.
Candidates applying for Customer Service roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at SimpliSafe overall takes an average of 24 days.
Common stages of the interview process at SimpliSafe as a Customer Service according to 2 Glassdoor interviews include:
Phone interview: 67%
One on one interview: 33%
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