Customer Success Manager applicants have rated the interview process at Snap Finance with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 34.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 9 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Snap Finance overall takes an average of 24 days.
Common stages of the interview process at Snap Finance as a Customer Success Manager according to 3 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
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Had a recruiter reach out via text message to schedule an interview, then reach out again to reschedule. The date and time came and went for our rescheduled call, the recruiter never texted, emailed, or called - I was ghosted. Not a very good first impression.
I interviewed at Snap Finance (Salt Lake City, UT)
Interview
It was pretty easy and straight forward. As long as you can give good examples of your skill set in action and have a customer facing (preferably sales), you should be good. Whole interview process took one week.
Interview questions [1]
Question 1
What is an example of a time you successfully negotiated with a client?
I applied online. The process took 1+ week. I interviewed at Snap Finance (Baltimore, MD) in Apr 2021
Interview
I was contacted for an phone interview with HR and things went extremely well. I learned a lot about the company and it’s goals. I made it to the next round and was scheduled for a zoom interview but didn’t receive the zoom link until the hour of the interview. I was received by a very condescending Interviewer. She was very dismissive from the start. At the end I was told that I’m too organized/structured for the clients I would be dealing with, that she can teach me how to do a job but she can’t teach me to be likable and I am really not a culture fit.
Interview questions [2]
Question 1
Other then professional banking experience what experience do you have in financial sales?