I applied online. The process took 4 weeks. I interviewed at Social Security Administration (New York, NY) in Feb 2015
Interview
After requested documents were collected, I was interviewed by two managers. They gave a description of the job and explained the interview process which includes going through scenarios a claims representative may face on the job, like a role play to demonstrate how I would handle the situation. Some interview questions include describe a time you had to deal with an irate customer.
Interview questions [1]
Question 1
Describe a time you had to help an irate customer.
What was the most difficult decision you've had to make?
I applied online. The process took 3 months. I interviewed at Social Security Administration (New York, NY)
Interview
Lengthy and general questions were asked during the interview by two managers. No written part to interview but general questions that are asked in terms of dealing with difficult situations
The process took 1 day. I interviewed at Social Security Administration
Interview
I received an email from the manager and asked me to come in for an interview. I was interviewed by 4 supervisors/managers. They asked me a series of questions listed on their document and got back to me within 1-2 weeks.
Interview questions [1]
Question 1
What was the most difficult decision did you have to make and how did you overcome it?
I applied online. The process took 3 months. I interviewed at Social Security Administration in Apr 2019
Interview
STAR questions were asked. Be prepared with some answers that pertain to your experience. Sometimes two or three interviewers. Behavioral based questions. I took experiences from my past to answer.
Interview questions [1]
Question 1
In 5 minutes describe something you know of very well