Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      SoftRock

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: SoftRock reviews | SoftRock jobs | SoftRock salaries | SoftRock benefits
      SoftRock interviewsSoftRock Claimed to BE Customer Service But ITS A Call Center interviewsSoftRock interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      SoftRock interviews FAQs

      • Candidates applying for Claimed to BE Customer Service But ITS A Call Center roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at SoftRock overall takes an average of 7 days.
      • Common stages of the interview process at SoftRock as a Claimed to BE Customer Service But ITS A Call Center according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Employment Specialist(70) ;
        2. Career Specialist(17) ;
        3. Education Advisor(15) ;
        4. Copywriter(9) ;
        5. Job Specialist(8) ;
        6. Manager(8) ;
        7. Manager In Training(6) ;
        8. Media Strategist(5) ;
        9. Advisor(4) ;
        10. Hiring Manager(3) ;
        11. Team Manager(3) ;
        12. Verification Representative(3) ;
        13. Administrative(2) ;
        14. Career Advisor(2) ;
        15. Media Analyst(2) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Claimed to BE Customer Service But ITS A Call Center Interview

      May 9, 2012
      Anonymous Interview Candidate
      Orlando, FL
      Declined offer
      Negative experience
      Easy interview

      Application

      The process took 2 weeks. I interviewed at SoftRock (Orlando, FL) in Apr 2012

      Interview

      First interview was a joke and a waste of time. You go in and talk and if you have a brain they invite you to a second round. The second round is you and about 10-15 other people. First you do a 2 minute speach about yourself and say what you have done in the past etc. Then you sit through a presentation about how great soft rock is etc. The final part is when they finally tell you what you will actually be doing. Basically the have/are coming out with another job site. To register for it you fill out online stuff then you have to call in to "make sure everything is accurate". When the people call in, someone asks them if they want to help further their education and go back to school. If they do they send them to you in the call center and you set them up. No base pay you only get commision of how many you push through. Its stupid.

      Interview questions [1]

      Question 1

      when have you showed leadership
      Answer question
      1