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      Solai & Cameron

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      Service Desk Analyst Interview

      Mar 22, 2017
      Anonymous employee
      Richards, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Solai & Cameron (Richards, TX) in Apr 2015

      Interview

      At the beginning of the interview I was asked to complete a two page test that went over "basic" computer questions. I found the multiple answer questions difficult to answer and the HR representative from SolCam assisted me in answering them. I ended up guessing and circling random answers to complete the test. After this, a Team Manager from Fujitsu (company that holds a contact with SolCam) came to review my answers and told me I did very bad. He still proceeded with interview questions and the interview later became a friendly conversation. I did express that even though I did bad on the test, I was very confident I would learn the information needed for the job, which I did. The desk I was assigned was the TJX service desk and the training was pretty good. The work is very repetitive so I feel like anyone can pick it up over time. I was previous a teller at a bank before this. The company does require a drug test upon hire.

      Interview questions [2]

      Question 1

      How comfortable do feel working with technology?
      1 Answer

      Question 2

      How well do you follow directions?
      1 Answer

      Solai & Cameron interviews FAQs

      • Service Desk Analyst applicants have rated the interview process at Solai & Cameron with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Service Desk Analyst roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Solai & Cameron overall takes an average of 14 days.
      • Common stages of the interview process at Solai & Cameron as a Service Desk Analyst according to 1 Glassdoor interviews include:

        Presentation:  50%

        Skills test:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Service Desk Analyst(4) ;
        2. Command Center Agent(3) ;
        3. Field Engineer(3) ;
        4. Field Service Engineer(2) ;
        5. Service Desk Agent(2) .


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      Jobs at Solai & Cameron

      1 jobs in United States
      Senior Software Engineer – Distributed Systems & Full Stack Development
      Las Vegas, NV
      ·
      $55 - $60 /hr
      (Employer provided)
      View job
      View all Service Desk Analyst Jobs