SolarCity is now part of Tesla. SolarCity was acquired by Tesla in 2016 and is now Tesla Energy Operations, Inc. Search for career opportunities at Tesla.com/careers and help us accelerate the world’s transition to sustainable energy..
Customer Care Specialist applicants have rated the interview process at SolarCity with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Specialist roles take an average of 15 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at SolarCity overall takes an average of 17 days.
Common stages of the interview process at SolarCity as a Customer Care Specialist according to 10 Glassdoor interviews include:
Background check: 22%
Phone interview: 22%
Group panel interview: 17%
Skills test: 14%
Personality test: 11%
One on one interview: 11%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at SolarCity (San Mateo, CA) in Nov 2012
Interview
Phone interview. Three person interview which includes manager, team lead and prospective employee. Questions asked are : Why did you leave your last job? What did you like best about your previous job? Describe what you did at your last or current job? How do you handle a difficult situation? Where do you see yourself in 5 years?
I applied online. The process took 3 days. I interviewed at SolarCity (New York, NY) in Apr 2017
Interview
Was contacted by a recruiter who handled everything very quickly. Received confirmation of face to face interview within 12 hours. Met with two interviewers at a wonderful mall location. Interview went great and I felt I would be a fantastic fit there. Brought everything to the table they could possibly need and more. Received notice a few hours later advising I would not get the opportunity. Very disappointed.
I applied through an employee referral. The process took 1 day. I interviewed at SolarCity (Las Vegas, NV) in Jun 2016
Interview
The interview consisted of a phone interview and then an in person interview which is a group interview with there's about 10 people they separate you in groups of three in there's three individual managers the interview three people
I applied online. The process took 1 week. I interviewed at SolarCity (Las Vegas, NV) in Jun 2016
Interview
Pretty straightforward. I applied online and was referred by a friend that works at the company. Got a phone interview 2 days later, then went in for a group interview a couple days later. Got the job that day.
Interview questions [1]
Question 1
"Describe a time you went above and beyond for a customer"