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      Director of Operations Interview

      Sep 17, 2018
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Sonder (San Francisco, CA)

      Interview

      Started with a quick phone interview. Followed up with another phone interview and submitted a case study test to complete. The case study will take at least half a day to complete so prepare accordingly. This position has come up multiple times and I highly believe they are fishing for answers to their operational issues like most tech companies. The case study is highly relevant to pulling ideas for their operations rather than experienced based applications to their business strategy or operational requirements. You might as well let them know how you would build their business for them, costing analysis, scaling, operations management and staffing requirements.

      Interview questions [2]

      Question 1

      3 books you have read
      1 Answer

      Question 2

      Build an org chart with salary requirements and job descriptions based on set infrastructure serving 'x' amount of customers. Expand org chart when business grows to '4x'.
      Answer question

      Sonder interviews FAQs

      • Candidates applying for Director of Operations roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Sonder overall takes an average of 28 days.
      • Common stages of the interview process at Sonder as a Director of Operations according to 1 Glassdoor interviews include:

        Presentation:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Hospitality Agent(65) ;
        2. Guest Experience Specialist(21) ;
        3. Customer Service Representative(19) ;
        4. Front Desk Agent(18) ;
        5. Senior Hospitality Agent(16) ;
        6. Front Desk Hospitality Agent(14) ;
        7. Manager(12) ;
        8. Software Engineer(12) ;
        9. Senior Software Engineer(11) ;
        10. General Manager(10) ;
        11. Operations Manager(10) ;
        12. Hospitality(9) ;
        13. Hospitality Supervisor(9) ;
        14. Guest Service Representative(8) ;
        15. Maintenance Technician(7) .


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      Jobs at Sonder

      8 jobs in United States
      Sr. Front Desk Hospitality Agent
      Boston, MA
      ·
      $45K - $48K /yr
      (Employer provided)
      View job
      Maintenance Tech I
      Chicago, IL
      ·
      $36K - $44K /yr
      (Employer provided)
      View job
      Sr. Front Desk Hospitality Agent
      New York, NY
      ·
      $47K - $50K /yr
      (Employer provided)
      View job
      Sr. Front Desk Hospitality Agent
      New York, NY
      ·
      $47K - $50K /yr
      (Employer provided)
      View job
      Revenue Management Analyst
      New York, NY
      ·
      $43K - $77K /yr
      (Employer provided)
      View job
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