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      Hospitality Operations Specialist Interview

      Jun 26, 2022
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Sonder (Chicago, IL) in Jun 2022

      Interview

      I'm not sure what other peoples experiences have been, but mine was...irritating. my first interview was with a recruiter over the phone. It actually went really well. I was scheduled for a second interview with a local team member the following week, and this is where things started to get a little weird. I was sent an email containing the link for my Zoom interview. I was scheduled for 11:00am. The day of my interview I hopped on the call at 10:45. I stayed on until noon and the person who was to interview me never showed. Now it gets even weirder. That same person emailed me an hour later saying they were sorry to see I missed my interview. I quickly emailed them back to say that was not the case. They told me they would contact the recruiter to reschedule. I want to point out that I also emailed the recruiter and they never once responded. At this point the person who was supposed to interview me was also taking their time getting back to me. It turned into a goose chase and I didn't hear back from them for a week before finally getting an email asking for availability. I told them what days I was free. My second second interview was supposed to be on Thursday June 23rd. It was not specified, nor did I receive any follow up email about whether this would be another zoom interview or a regular phone call. I had assumed the latter and was up at 10am. 11am rolls around, I'm waiting, and nothing. 11:30, still nothing. By noon I've given up and chalked this up to some divine intervention and that I'm apparently not meant for this job. I'm beyond frustrated because I am currently working a job that has burned me out. My employers have very little regard for me or my time but bend over backwards for the rest of the staff. I was excited about the idea of working for Sonder. I invested so much time researching this company and I was excited the more I learned. To do all this work and have no idea if I was even turned down for the role is a feeling I'm not sure how to describe. More than anything, I was excited about possibly leaving a company that I've been with for six years and have almost nothing to show for that time. And to be jerked around like this by a company is nothing short of unprofessional. I probably sound crazy writing this very long review, but this is about two or three weeks worth of pent up frustration from someone who has not been able to catch a break during a brutal search for new employment.

      Interview questions [1]

      Question 1

      What do you know about the company?
      Answer question
      2


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      Sonder interviews FAQs

      • Hospitality Operations Specialist applicants have rated the interview process at Sonder with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 36.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Hospitality Operations Specialist roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Sonder overall takes an average of 28 days.
      • Common stages of the interview process at Sonder as a Hospitality Operations Specialist according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Hospitality Agent(65) ;
        2. Guest Experience Specialist(21) ;
        3. Customer Service Representative(19) ;
        4. Front Desk Agent(18) ;
        5. Senior Hospitality Agent(16) ;
        6. Front Desk Hospitality Agent(14) ;
        7. Manager(12) ;
        8. Software Engineer(12) ;
    • Senior Software Engineer(11) ;
    • General Manager(10) ;
    • Operations Manager(10) ;
    • Hospitality(9) ;
    • Hospitality Supervisor(9) ;
    • Guest Service Representative(8) ;
    • Maintenance Technician(7) .
    • Jobs at Sonder

      3 jobs in United States
      Revenue Management Analyst
      New York, NY
      ·
      $43K - $77K /yr
      (Employer provided)
      View job
      Maintenance Tech II
      Philadelphia, PA
      ·
      $52K - $73K /yr
      (Glassdoor est.)
      View job
      Maintenance Tech I
      Chicago, IL
      ·
      $36K - $44K /yr
      (Employer provided)
      View job
      View all Hospitality Operations Specialist Jobs