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      Front Office Manager Interview

      May 18, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Sonder in Apr 2023

      Interview

      I received an email from a recruiter asking to schedule a phone interview. The recruiter called me and the conversation was very nice and detailed. They asked me to expand upon each experience on my resume. At the end of the call they asked me my availability for an in-person interview for a few days away. We agreed on a time and the recruiter let me know they would schedule the interview and send me a follow-up email. I did not receive a follow-up email and reached out on the morning of the interview that we talked about to let them know that I never received additional information, such as where to go for the interview. I did not receive a reply. I wrote again a few days later to ask if they could please let me know if they were still hiring or if they had moved forward with other candidates. I never received a response and it's been almost a month. It's unfortunate that the recruiter did not communicate with me after telling me that I would have an in-person interview, as I kept my entire day clear so that I could attend and then I could not even get a simple email response.

      Interview questions [1]

      Question 1

      Tell me about a time you had a negative customer interaction and how did you handle it?
      Answer question
      1

      Sonder interviews FAQs

      • Candidates applying for Front Office Manager roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Sonder overall takes an average of 28 days.
      • Common stages of the interview process at Sonder as a Front Office Manager according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Hospitality Agent(65) ;
        2. Guest Experience Specialist(21) ;
        3. Customer Service Representative(19) ;
        4. Front Desk Agent(18) ;
        5. Senior Hospitality Agent(16) ;
        6. Front Desk Hospitality Agent(14) ;
        7. Manager(12) ;
        8. Software Engineer(12) ;
        9. Senior Software Engineer(11) ;
        10. General Manager(10) ;
        11. Operations Manager(10) ;
        12. Hospitality(9) ;
        13. Hospitality Supervisor(9) ;
        14. Guest Service Representative(8) ;
        15. Maintenance Technician(7) .


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