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      Southwest Airlines

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    • Southwest Airlines interviews FAQs

      • Operational Communication applicants have rated the interview process at Southwest Airlines with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Operational Communication roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a Operational Communication according to 1 Glassdoor interviews include:

        Background check:  25%

        Group panel interview:  25%

        Phone interview:  25%

        Drug test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor
      (56) ;
    • CSA - Customer Service Associate(54) ;
    • Ramp Supervisor(53) ;
    • Airline Pilot(50) ;
    • Captain(47) ;
    • Analyst(46) ;
    • Customer Service(43) ;
    • Senior Software Engineer(38) .
    • Operational Communication Interview

      Mar 23, 2016
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at Southwest Airlines (Dallas, TX) in Jun 2014

      Interview

      I submit a resume for five of the positions, and Southwest requested more material for three of the positions. I sent in writing samples and a "Why Southwest?" essay, and then I had a phone interview regarding those positions. When I was called for an interview in Dallas, it took 23 hours to fly down, have my 45-minute interview, and then fly back. I heard back exactly one week later. I'll openly admit that the process was somewhat nerve-wracking, and it took a few months to hear back from the initial resume submission.

      Interview questions [1]

      Question 1

      How would a manager describe you?
      Answer question

      Jobs at Southwest Airlines

      3 jobs in United States
      Flight Ops Flight Instructor - HDQ
      Dallas, TX
      ·
      $79 - $79 /hr
      (Employer provided)
      View job
      Manager Future Schedules
      Dallas, TX
      ·
      $132K - $147K /yr
      (Employer provided)
      View job
      Senior Lead Counsel Labor Relations
      Dallas, TX
      ·
      $253K - $274K /yr
      (Employer provided)
      View job
      View all Operational Communication Jobs