I applied online. I interviewed at Southwest Airlines in Jun 2016
Interview
I applied in April of 2015 ... Received an email in July of 2015 reassuring me that I haven't been forgotten... Received another couple emails in Novemeber and Feb thanking me for me paitence ... April '16 I received an email asking me if I am still interested and in May I received one asking me to update my application info and informing me that I will be receiving a phone call to set up a phone interview!!-----now the nerves are starting to kick in........ I got called to schedule my phone interview a couple weeks after I updated my application and just had my phone interview on 6/7!.........PHONE INTERVIEW ---- I was scheduled for a 3:30pm interview and didn't receive a call until 4:14pm------interview consisted of mostly yes or no questions along with a few open ended/behavioral questions... The woman also provided lots on SWA FA info like::: 5 weeks of unpaid training in dallas texas where room and board and some meals will be supplied by SWA, start pay at $23/hour, having to relocate immediately to assigned base and other basic information about the airline. I think it went smoothly but it was hard to tell since the woman doing to interview was very monotone and was reading from the script and nothing more or less ... ... At the end I was informed that I will be hearing back with a week or two .. either F2F or TBNT
Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera
Interview questions [1]
Question 1
Why do you want to be a Flight Attendant/Southwest?
Tell me about a time where you went above and beyond for a customer:
What draws you to Southwest?
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2026
Interview
The in person interview was a wonderful experience to me. I’ve interviewed with Delta and American for flight attendant and I can honestly say, I didn’t feel at ease with them like I did with Southwest. Because of this, I was able to relax. They made me feel like I was talking to a friend or family member. I felt very comfortable.
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
Flight Attendant applicants have rated the interview process at Southwest Airlines with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 150 days to get hired, when considering 416 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
Common stages of the interview process at Southwest Airlines as a Flight Attendant according to 416 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 15%
Drug test: 13%
Background check: 12%
Group panel interview: 11%
Skills test: 9%
Presentation: 5%
Personality test: 4%
Other: 2%
IQ intelligence test: 2%
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