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      Southwest Airlines

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      Southwest Airlines interviews FAQs

      • CR Representative applicants have rated the interview process at Southwest Airlines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for CR Representative roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a CR Representative according to 1 Glassdoor interviews include:

        Background check:  20%

        Phone interview:  20%

        Drug test:  20%

        Skills test:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor(56) ;
        9. CSA - Customer Service Associate(54) ;
        10. Ramp Supervisor(53) ;
        11. Airline Pilot(50) ;
        12. Captain(47) ;
        13. Analyst(46) ;
        14. Customer Service(43) ;
        15. Senior Software Engineer(38) .

      CR Representative Interview

      Jul 6, 2016
      Anonymous employee
      Dallas, TX


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    • Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 4 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Jan 2016

      Interview

      I came from a contracting position so I sort of already had my foot in the door. Start off with a writing sample, than a phone interview, in person interview at corporate, finally offer. Also had to complete a very hefty background check, faa regulations, and pass a drug test.

      Interview questions [1]

      Question 1

      Why do you want to work for Southwest Airlines?
      Answer question

      Jobs at Southwest Airlines

      11 jobs in United States
      Supervisor Ramp - MSY
      Kenner, LA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Manager Future Schedules
      Dallas, TX
      ·
      $132K - $147K /yr
      (Employer provided)
      View job
      Supervisor Ramp - DCA
      Arlington, VA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Ramp Agent - LGB (Part-Time)
      Long Beach, CA
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Facilities Maintenance Technician - MCO
      Orlando, FL
      ·
      $30 - $30 /hr
      (Employer provided)
      View job
      View all CR Representative Jobs