I applied online. I interviewed at Southwest Airlines (Dallas, TX)
Interview
the hiring process consists of two separate interviews followed by a 3 to 4 week extensive in house training at headquarters in Dallas. The first interview is a panel interview in a group setting and the 2nd is a 3 on 1 individual interview. if you receive an offer you will be asked to come to Dallas and attend training for several weeks in Dallas. Training is intense with a large focus on seeing you under constant pressure. the training consists of class work with tests almost daily that must be passed with a 90% or better and physical training learning to evacuate an aircraft, put out a fire, perform CPR etc. the testing is rigorous and you will spend allot of time studying. you have one day off a week while in training and they house you for the duration of your training.
Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera
Interview questions [1]
Question 1
Why do you want to be a Flight Attendant/Southwest?
Tell me about a time where you went above and beyond for a customer:
What draws you to Southwest?
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2026
Interview
The in person interview was a wonderful experience to me. I’ve interviewed with Delta and American for flight attendant and I can honestly say, I didn’t feel at ease with them like I did with Southwest. Because of this, I was able to relax. They made me feel like I was talking to a friend or family member. I felt very comfortable.
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
Flight Attendant applicants have rated the interview process at Southwest Airlines with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 150 days to get hired, when considering 416 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
Common stages of the interview process at Southwest Airlines as a Flight Attendant according to 416 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 15%
Drug test: 13%
Background check: 12%
Group panel interview: 11%
Skills test: 9%
Presentation: 5%
Personality test: 4%
Other: 2%
IQ intelligence test: 2%
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