Is it hard to get hired as a Source of Support (SOS) Representative at Southwest Airlines?

Source of Support (SOS) Representative applicants have rated the interview process at Southwest Airlines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Source of Support (SOS) Representative at Southwest Airlines?

Candidates applying for Source of Support (SOS) Representative roles take an average of 38 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.

Where can I find Southwest Airlines interview experiences by job title?

Flight Attendant (723) ; Ramp Agent (528) ; Customer Service Representative (187) ; Customer Service Agent (167) ; Operations Agent (110) ; Intern (99) ; Manager (70) ; Customer Service Supervisor (56) ; CSA - Customer Service Associate (54) ; Ramp Supervisor (53) ; Airline Pilot (50) ; Captain (47) ; Analyst (46) ; Customer Service (43) ; Senior Software Engineer (38)

Southwest Airlines Source of Support (SOS) Representative Interview Questions

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Southwest Airlines

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Source of Support (SOS) Representative Interview

Sep 8, 2016

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 5 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2016

Interview

Very organized and flowed very smoothly (even with a power outage at my time of interview). It was a 2:1 interview one with the recruiter that contacted me and another with the lead of the SOS rep department. The interview was about 15 minutes long. Not too many basic interview questions. Mostly questions about what skills I've gotten at my precious job and how I can apply it to the job

Interview questions [2]

Question 1

How do you have fun at work?

Answer question

Question 2

What are your goals with Southwest Airlines?

Answer question

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