1. Submit your application 2. If it goes well, you receive a call from Campus Reach to schedule a (30 min) phone interview 3. If it goes well, you receive a call from Campus Reach to schedule an in-person interview where they fly you out to Southwest's Corporate Headquarters in Dallas, TX. They ask you to bring a one-page 'why southwest' essay, two forms of ID, a copy of your most recent degree earned, and two professional reference letters. 4. Regardless of how the interview goes, you will receive a call from Campus Reach. They will either offer you the position, or tell you that they have decided to move forward with someone else. They are extremely nice and personable. They will even offer you interview tips and encourage you to reapply.