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      Southwest Airlines

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      Emerging Leadership Development Program Interview

      Oct 13, 2016
      Anonymous Interview Candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Sep 2016

      Interview

      Applied online and received an email request for a phone interview a few days later. Scheduled the phone for the next week on Tuesday. Phone interview had very little substance - mostly yes/no questions, why do you want to leave your current job, why southwest? They called me on Thursday for an in person interview, I received the message after their office closed. So on Friday I call to schedule the in person, I have two options Tuesday or Thursday neither of which worked for me. I was told they were only interviewing that week so I had to postpone a vacation to go the interview. On Monday I got an information email requesting that I bring a bunch of paperwork the interview. I work full time and had to scramble to get my hands on the docs they requested in 3 days. Then the day before the interview I get another email asking me to fill out some paperwork - which took me an hour and half. Was really put off by the way the recruiter handled things from the phone interview through the in person interview. I was told I would hear something with in 2 weeks....today is 2 weeks, still waiting.

      Interview questions [1]

      Question 1

      It was all behavioral interview questions. Tell me about a time: -when you dealt with an irate customer -when coached a co worker -when you motivated a customer to do something -when you had to lead a project - that shows us your management style -etc, etc, etc
      1 Answer
      1

      Southwest Airlines interviews FAQs

      • Candidates applying for Emerging Leadership Development Program roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a Emerging Leadership Development Program according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor(56) ;
        9. CSA - Customer Service Associate(54) ;
        10. Ramp Supervisor(53) ;
        11. Airline Pilot(50) ;
        12. Captain(47) ;
        13. Analyst(46) ;
        14. Customer Service(43) ;
        15. Senior Software Engineer(38) .


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    • Jobs at Southwest Airlines

      10 jobs in United States
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