I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Apr 2017
Interview
LONGEST process ever. Was a 5 hour ordeal to submit the online resume due to the continuous crashing of the website. Then it was about a month or two before the phone interview, and another 3 to 4 months for the in person interview. Had to pay for a hotel and transportation to headquarters in Dallas (I flew over from California). In person interview process took half a day, arrived and they fingerprint you, and I sat in a waiting area with 6 other interviewees. They took us into a big room and told us the basics of what our life would be for the first 6 months, then let us ask questions if we had any. Then we got moved back out to the main room and waited for our individual interviews. Mine had two older women, very nice. One was asking questions, the other taking notes. I wish I would have studied the history of the company more, lots of the first few questions had to do with company and morals. Overall the interview was pretty straight forward. After the interview they have you do a quick physical test that pretty much just makes sure you're small enough to fit through the isles. Didn't get the job, still dont know why - thought I killed the interview!
Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera
Interview questions [1]
Question 1
Why do you want to be a Flight Attendant/Southwest?
Tell me about a time where you went above and beyond for a customer:
What draws you to Southwest?
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2026
Interview
The in person interview was a wonderful experience to me. I’ve interviewed with Delta and American for flight attendant and I can honestly say, I didn’t feel at ease with them like I did with Southwest. Because of this, I was able to relax. They made me feel like I was talking to a friend or family member. I felt very comfortable.
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
Flight Attendant applicants have rated the interview process at Southwest Airlines with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 150 days to get hired, when considering 416 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
Common stages of the interview process at Southwest Airlines as a Flight Attendant according to 416 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 15%
Drug test: 13%
Background check: 12%
Group panel interview: 11%
Skills test: 9%
Presentation: 5%
Personality test: 4%
Other: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -