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      Southwest Airlines

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      Related searches: Southwest Airlines reviews | Southwest Airlines jobs | Southwest Airlines salaries | Southwest Airlines benefits | Southwest Airlines conversations
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      Flight Attendant Interview

      Aug 7, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      The process took 2 months. I interviewed at Southwest Airlines in Aug 2021

      Interview

      So I want to start off by saying, the reviews speaking of the negative interview experience is true. I dont want to go point by point of my interview but I will give little . To jump right in one of the interviewers had a defensive negative tone straight out the gate for me with the grilling questions about my position working in the mental health field of 5 plus years . I was aggressively asked “So you have all this experience and time in mental health, why Flight Attendant?! “ I gave my response which was nicely put and well thought out as I have done a lot of research and just knowing and having a feeling and passion on why I want to become an fa. My response apparently did not move them , so I went on to add in another part of the interview a family member of mine had retired from the company and I said they loved it and told me about the company and their experiences . The interviewer aggressively asked well did you ask you’re family member about the pay too?! Or did you want us to answer that . I never once brought up pay or salary ! Interviewer was offended that I talked with a family member about their experience and time with the company . The main interviewer was negative from the start I have over 14+ years of customer service in the healthcare field! In different settings but the fa was so bent out of shape about interrogating me about the last 5yrs of me working in mental health! Very negative to say the least! . They made me almost feel bad for even being a mental health advocate !! It was nuts! then went on a tirade about the “negative aspects” of the fa life on how lonely it could be and all as I told them I love working with my peers! saying positive things about team work , that rubbed her the wrong way ! So the main interviewer felt the need to turn my positive outlook to a negative one of theirs as if I said there was an issue with the not so glamorous part of fa life . I assured them all that this is a lifestyle! One has to be ready for or at least have a idea of what it intel’s. All I can say is I was my bubbly fun loving self gave awesome responses in and all I got back was fake-ness , negative vibes and rude interrogating questions this is not the “Luv”Airline I thought it was and I will not be applying again after getting a tbnt. Not to mention the other introduced themselves and then put their camera off as if they were watching behind the scenes tell the other two things in a chat. How rude is that why be apart of a panel interview and then turn you’re camera off to join “behind the scenes” it was disrespectful and not needed. I was told they are looking for N. Cal people to put in here at the base . Knowing that it made me happy as It is not an issue for me to get to the airport at all to go to work . The main interviewer made sure to be negative and add” just so you know , just because you may be close to the base does not Guarantee you will be based there ..you may be based in Another location ..I am aware of how the “companies needs” work as a fa so that would have not been a issue it would be even more exciting imo! I never mentioned location or any of that . Again , the negativity and the tone of the main interviewer and questions were terrible. Even though I prepared for months , I feel no response would have been good enough if the tone was already set before I turned my camera and audio on for this interview. To anyone who gets these people as the panelists good luck.

      Interview questions [1]

      Question 1

      Why do you want to work for Southwest Airlines ?
      1 Answer
      12

      Other Flight Attendant Interview Reviews for Southwest Airlines

      Flight Attendant Interview

      Jun 30, 2026
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Southwest Airlines (Chicago, IL)

      Interview

      Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera

      Interview questions [1]

      Question 1

      Why do you want to be a Flight Attendant/Southwest? Tell me about a time where you went above and beyond for a customer: What draws you to Southwest?
      1 Answer
      1

      Flight Attendant Interview

      Jul 16, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2026

      Interview

      The in person interview was a wonderful experience to me. I’ve interviewed with Delta and American for flight attendant and I can honestly say, I didn’t feel at ease with them like I did with Southwest. Because of this, I was able to relax. They made me feel like I was talking to a friend or family member. I felt very comfortable.

      Interview questions [1]

      Question 1

      Very first question was tell me about yourself.
      Answer question

      Flight Attendant Interview

      Jun 2, 2026
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Southwest Airlines (Houston, TX)

      Interview

      The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.

      Interview questions [1]

      Question 1

      Why do you want to work for Southwest?
      Answer question
      2

      Southwest Airlines interviews FAQs

      • Flight Attendant applicants have rated the interview process at Southwest Airlines with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Flight Attendant roles take an average of 150 days to get hired, when considering 416 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a Flight Attendant according to 416 Glassdoor interviews include:

        Phone interview:  27%

        One on one interview:  15%

        Drug test:  13%

        Background check:  12%

        Group panel interview:  11%

        Skills test:  9%

        Presentation:  5%

        Personality test:  4%

        Other:  2%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor(56) ;
        9. CSA - Customer Service Associate(54) ;
        10. Ramp Supervisor(53) ;
        11. Airline Pilot(50) ;
        12. Captain(47) ;
        13. Analyst(46) ;
        14. Customer Service(43) ;
        15. Senior Software Engineer(38) .


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      Jobs at Southwest Airlines

      3 jobs in United States
      Ramp Agent - LGB (Part-Time)
      Long Beach, CA
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Supervisor Ramp - MSY
      Kenner, LA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Supervisor Ramp - DCA
      Arlington, VA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      View all Flight Attendant Jobs