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      Southwest Airlines

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      Customer Sercive Interview

      Sep 28, 2021
      Anonymous Interview Candidate
      Saint Louis, MO
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Southwest Airlines (Saint Louis, MO)

      Interview

      Fun process wasn’t too serious definitely quick it was all mobile unless you get a next round interview which would be in person be prepared for sure make sure you have every to say already

      Interview questions [1]

      Question 1

      Tell us about yourself please
      Answer question

      Southwest Airlines interviews FAQs

      • Customer Sercive applicants have rated the interview process at Southwest Airlines with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Sercive roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a Customer Sercive according to 1 Glassdoor interviews include:

        Skills test:  13%

        Other:  13%

        IQ intelligence test:  13%

        Personality test:  13%

        Drug test:  13%

        Group panel interview:  13%

        Presentation:  13%

        Background check:  13%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor(56) ;
        9. CSA - Customer Service Associate(54) ;
        10. Ramp Supervisor(53) ;
        11. Airline Pilot(50) ;
        12. Captain(47) ;
        13. Analyst(46) ;
        14. Customer Service(43) ;
        15. Senior Software Engineer(38) .


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      Jobs at Southwest Airlines

      2 jobs in United States
      Supervisor Ramp - DCA
      Arlington, VA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Supervisor Ramp - MSY
      Kenner, LA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job