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      Southwest Airlines

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      Related searches: Southwest Airlines reviews | Southwest Airlines jobs | Southwest Airlines salaries | Southwest Airlines benefits | Southwest Airlines conversations
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      Flight Attendant Interview

      Mar 12, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 months. I interviewed at Southwest Airlines in Feb 2022

      Interview

      I applied in September and had my virtual interview in February. My interview was with a recruiter and a flight attendant. It lasted about 30-35 minutes and they were both very friendly but it was question after question. Not much time for small talk. It was overall a good experience.

      Interview questions [8]

      Question 1

      Why do you want to be a flight attendant for Southwest Airlines?
      Answer question

      Question 2

      What is the biggest misconception people have of you?
      Answer question

      Question 3

      What would you say the difference is between hospitality and customer service?
      Answer question

      Question 4

      Tell me about a time you’ve had to deal with a difficult guest and how you resolved it
      Answer question

      Question 5

      Name a time you handled a medical or emergency situation
      Answer question

      Question 6

      Name a difficult time with a co-worker
      Answer question

      Question 7

      What did you learn in your research/ what can you tell me about SWA?
      Answer question

      Question 8

      Talk about a time where you went above and beyond for a guest
      Answer question
      18

      Other Flight Attendant Interview Reviews for Southwest Airlines

      Flight Attendant Interview

      Jun 30, 2026
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Southwest Airlines (Chicago, IL)

      Interview

      Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera

      Interview questions [1]

      Question 1

      Why do you want to be a Flight Attendant/Southwest? Tell me about a time where you went above and beyond for a customer: What draws you to Southwest?
      1 Answer
      1

      Flight Attendant Interview

      Jul 16, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2026

      Interview

      The in person interview was a wonderful experience to me. I’ve interviewed with Delta and American for flight attendant and I can honestly say, I didn’t feel at ease with them like I did with Southwest. Because of this, I was able to relax. They made me feel like I was talking to a friend or family member. I felt very comfortable.

      Interview questions [1]

      Question 1

      Very first question was tell me about yourself.
      Answer question

      Flight Attendant Interview

      Jun 2, 2026
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Southwest Airlines (Houston, TX)

      Interview

      The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.

      Interview questions [1]

      Question 1

      Why do you want to work for Southwest?
      Answer question
      2

      Southwest Airlines interviews FAQs

      • Flight Attendant applicants have rated the interview process at Southwest Airlines with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Flight Attendant roles take an average of 150 days to get hired, when considering 416 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a Flight Attendant according to 416 Glassdoor interviews include:

        Phone interview:  27%

        One on one interview:  15%

        Drug test:  13%

        Background check:  12%

        Group panel interview:  11%

        Skills test:  9%

        Presentation:  5%

        Personality test:  4%

        Other:  2%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor(56) ;
        9. CSA - Customer Service Associate(54) ;
        10. Ramp Supervisor(53) ;
        11. Airline Pilot(50) ;
        12. Captain(47) ;
        13. Analyst(46) ;
        14. Customer Service(43) ;
        15. Senior Software Engineer(38) .


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      Jobs at Southwest Airlines

      8 jobs in United States
      Ramp Agent - LGB (Part-Time)
      Long Beach, CA
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Customer Service Agent - JAX (Part-Time)
      Jacksonville, FL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Customer Service Agent - GSP (Part-Time)
      Greer, SC
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Supervisor Customer Service - BHM
      Birmingham, AL
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Supervisor Ramp - SAN
      San Diego, CA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      View all Flight Attendant Jobs