Flight Attendant applicants have rated the interview process at Southwest Airlines with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 150 days to get hired, when considering 416 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
Common stages of the interview process at Southwest Airlines as a Flight Attendant according to 416 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 15%
Drug test: 13%
Background check: 12%
Group panel interview: 11%
Skills test: 9%
Presentation: 5%
Personality test: 4%
Other: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 3 months. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2015
Interview
Applied in first qtr 2015. Rec'd email questionnaire and consent for background check approx 4 weeks later. About a week later, rec'd call to set up phone interview the following day. 3 weeks later, I Rec'd a call for a f2f interview the next week. Rec'd email after 4 weeks thanking me for my patience and assuring me I would hear from
Them soon. Rec'd a call last week on behalf of SWA from an ind firm hired to verify employment history. It has been 6 weeks. Waiting to hear.
Interview was very relaxed. No pressure. Everyone was friendly and helpful. It was a fun experience.
SWA pays for your flight to the interview. Interview was candidate and two HR people and one current FA. At time of interview, you are also fingerprinted and must pass a physical standards test which involves passing through an overwing exit, walking down a simulated aisle, and strapping into a jumpseat without adjusting the harness. Men must wear a 42 or smaller waist and women must fit in 0-18 size.
Interview questions [1]
Question 1
Share a time you experienced an emergency situation and how you handled it.
Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera
Interview questions [1]
Question 1
Why do you want to be a Flight Attendant/Southwest?
Tell me about a time where you went above and beyond for a customer:
What draws you to Southwest?
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2026
Interview
The in person interview was a wonderful experience to me. I’ve interviewed with Delta and American for flight attendant and I can honestly say, I didn’t feel at ease with them like I did with Southwest. Because of this, I was able to relax. They made me feel like I was talking to a friend or family member. I felt very comfortable.
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.