The process took 7 months. I interviewed at Southwest Airlines in Jun 2023
Interview
Applied January 23rd, received email to schedule phone interview on June 16th. The interview was very conversational with the recruiter; started with explanation of FA role, benefits and brief overview of training. Asked about 5 questions overall about skillset and work experience. Informed that I would be advanced to the face-to-face interviews
Interview questions [4]
Question 1
Describe a time where you had to resolve an issue without a manager's input because they weren't in office
Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera
Interview questions [1]
Question 1
Why do you want to be a Flight Attendant/Southwest?
Tell me about a time where you went above and beyond for a customer:
What draws you to Southwest?
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2026
Interview
The in person interview was a wonderful experience to me. I’ve interviewed with Delta and American for flight attendant and I can honestly say, I didn’t feel at ease with them like I did with Southwest. Because of this, I was able to relax. They made me feel like I was talking to a friend or family member. I felt very comfortable.
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.