Ramp Agent applicants have rated the interview process at Southwest Airlines with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Ramp Agent roles take an average of 33 days to get hired, when considering 179 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
Common stages of the interview process at Southwest Airlines as a Ramp Agent according to 179 Glassdoor interviews include:
Phone interview: 29%
Drug test: 19%
One on one interview: 15%
Background check: 15%
Group panel interview: 8%
Skills test: 7%
Personality test: 2%
Other: 1%
Presentation: 1%
IQ intelligence test: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 months. I interviewed at Southwest Airlines (Houston, TX) in Aug 2015
Interview
I was only able to receive a phone interview for the Ramp Agent position. I didn't get a vibe or feel that the position was right for me since I have 9 years of customer service. The reciter basically wanted to know am I physically enhance to take on the position and will I be willing to do mandatory overtime for a very low asking price. I felt when the salary was discuss and mentioned the interview went downwards and had awkward pauses after I honestly answered the question. The interview was approximately 15 minutes. I do hope for any further positions to help with salary and working with customer service.
Interview questions [1]
Question 1
What do you phsically? Or how do you go toward exercising?
What made you choose Southwest?
Are you ok with Mandatory overtime?
I applied online. I interviewed at Southwest Airlines
Interview
Easy peasy lemon squeezy just be yourself and you should not have a problem having little to no airline experience and still got hired. Multiple interviews not a short process but overall easy
Southwest conducts an information session to discuss the position in detail before being invited to a one-on-one interview. The expectations of the position were laid out in a clear manner.
Interview questions [1]
Question 1
I was asked about my physical ability since it is a highly physical job.
I applied online. The process took 6 weeks. I interviewed at Southwest Airlines (Denver, CO) in Mar 2025
Interview
I filled out an application through Southwest. It took about 15 minutes to complete. Then I was scheduled for a virtual interview. I was offered a job halfway through. I start May 12 !!