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      Southwest Airlines

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      Related searches: Southwest Airlines reviews | Southwest Airlines jobs | Southwest Airlines salaries | Southwest Airlines benefits | Southwest Airlines conversations
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      Flight Attendant Interview

      Dec 23, 2015
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 8 months. I interviewed at Southwest Airlines (Dallas, TX) in Dec 2015

      Interview

      Took 8+ months. Over the 8 month period, I received 2 e-mails telling me that I hadn't been forgotten and that they were just going in order of how the applications were received. Thanksgiving week, I got an e-mail asking for more information. The next day, as I was traveling through West Virginia with my boyfriend, I received a call from a contractor of SWA wanting to set up a phone interview. The next day I had my phone interview, it was great, the only thing is KNOW your background history. It will make things a lot easier. Know when you lived where, when you worked where. Month and year you started/stopped. They will continue to make sure you have everything provided throughout the entire process. It is no joke! A week later, after the phone interview, I received a call from a different SWA contractor wanting to set up a face to face interview in Dallas. Super sweet, I wrote down all the information I could, even though she would be sending me an e-mail. Thank goodness I did, because I knew to have 3 copies of my resume, recommendation letter, etc. So that I was able to give each of the interviewers a copy. I had them in separate folders, so I looked very prepared. I read a lot of comments on here as to what to expect and it all helped so much. Do your research! Other airlines don't usually give you the time to do your research in between getting the call for a face to face and your actual interview. I made flash cards with possible questions. I read the magazine on the plane which I ended up quoting during the interview. Smile. Smile. Smile. Have questions for the interviewers. Also know, that you are being watched everywhere! Your actions are being watched everywhere. The interview didn't seem like an interview, it was more of them just getting to know me. When I first got there, they took us into a room and told us what it was REALLY like to be a flight attendant. We each read a statement on a piece of paper they passed around. Then they dismissed us until it was our interview time. In that time I waited, I filled out my paperwork, got my fingerprints done, and talked to others that were waiting on their interview to begin. Finally I got called back by one of the SWA employees who was in the meeting. Upon entering the room, I realized the other SWA employee that gave us a briefing also was an interviewer, as well as one other guy who didn't speak much but was super nice. The interview was amazing. Even if I hadn't been offered the job, I would still hold SWA as my favorite airline because of the way I was treated throughout the entire process.

      Interview questions [3]

      Question 1

      What I got out of my volunteer work.
      Answer question

      Question 2

      A time you went above and beyond for a customer?
      Answer question

      Question 3

      Why a flight attendant? More specifically, why a flight attendant for SWA?
      Answer question
      17

      Other Flight Attendant Interview Reviews for Southwest Airlines

      Flight Attendant Interview

      Jun 30, 2026
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Southwest Airlines (Chicago, IL)

      Interview

      Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera

      Interview questions [1]

      Question 1

      Why do you want to be a Flight Attendant/Southwest? Tell me about a time where you went above and beyond for a customer: What draws you to Southwest?
      1 Answer
      1

      Flight Attendant Interview

      Jul 16, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2026

      Interview

      The in person interview was a wonderful experience to me. I’ve interviewed with Delta and American for flight attendant and I can honestly say, I didn’t feel at ease with them like I did with Southwest. Because of this, I was able to relax. They made me feel like I was talking to a friend or family member. I felt very comfortable.

      Interview questions [1]

      Question 1

      Very first question was tell me about yourself.
      Answer question

      Flight Attendant Interview

      Jun 2, 2026
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Southwest Airlines (Houston, TX)

      Interview

      The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.

      Interview questions [1]

      Question 1

      Why do you want to work for Southwest?
      Answer question
      2

      Southwest Airlines interviews FAQs

      • Flight Attendant applicants have rated the interview process at Southwest Airlines with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Flight Attendant roles take an average of 150 days to get hired, when considering 416 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a Flight Attendant according to 416 Glassdoor interviews include:

        Phone interview:  27%

        One on one interview:  15%

        Drug test:  13%

        Background check:  12%

        Group panel interview:  11%

        Skills test:  9%

        Presentation:  5%

        Personality test:  4%

        Other:  2%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor(56) ;
        9. CSA - Customer Service Associate(54) ;
        10. Ramp Supervisor(53) ;
        11. Airline Pilot(50) ;
        12. Captain(47) ;
        13. Analyst(46) ;
        14. Customer Service(43) ;
        15. Senior Software Engineer(38) .


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    • Jobs at Southwest Airlines

      9 jobs in United States
      Ramp Agent - LGB (Part-Time)
      Long Beach, CA
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Customer Service Agent - GSP (Part-Time)
      Greer, SC
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Customer Service Agent - ORF (Part-Time)
      Norfolk, VA
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Customer Service Agent - JAX (Part-Time)
      Jacksonville, FL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Operations Agent - LIH
      Lihue, HI
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      View all Flight Attendant Jobs