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      Southwest Airlines

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      Intern Interview

      Feb 1, 2016
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Southwest Airlines (Dallas, TX) in Jun 2015

      Interview

      The interview process was very comfortable. They truly want to get to know you to see if you are a good fit for the Southwest company culture. They ask basic questions during the phone interview then the next interview is in a group setting and the questions are a bit more personal.

      Interview questions [1]

      Question 1

      How do you take criticism? How did you deal with it and what did you do to improve the situation.
      Answer question
      3

      Other Intern Interview Reviews for Southwest Airlines

      Intern Interview

      May 12, 2026
      Anonymous Interview Candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Southwest Airlines (Dallas, TX)

      Interview

      It was a one way interview software was rlly buggy and syas you can redo the videos if you mess up but you cant :(. All behavioural basic like why southwest, why this position specifically, how does your experience, course work and involvemnet align with this position, a time you had conflict.

      Intern Interview

      Apr 7, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Southwest Airlines (Dallas, TX)

      Interview

      Lots of STAR style questions that pertain to past experiences. The interview was primarily conversation based, and not intimidating at all, would definitely recommend in any department, even if nervous.

      Intern Interview

      Oct 4, 2024
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Southwest Airlines

      Interview

      It was quick and easy. This was the first round and more of a screening to make sure I met the same requirements that were mentioned on the application. They only asked 3 behavioral questions.

      Interview questions [1]

      Question 1

      Tell me about a time you took a leadership?
      Answer question

      Southwest Airlines interviews FAQs

      • Intern applicants have rated the interview process at Southwest Airlines with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Intern roles take an average of 64 days to get hired, when considering 74 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a Intern according to 74 Glassdoor interviews include:

        Phone interview:  29%

        Group panel interview:  19%

        Drug test:  16%

        Background check:  12%

        One on one interview:  9%

        Skills test:  8%

        Presentation:  3%

        IQ intelligence test:  2%

        Personality test:  2%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor(56) ;
        9. CSA - Customer Service Associate(54) ;
        10. Ramp Supervisor(53) ;
        11. Airline Pilot(50) ;
        12. Captain(47) ;
        13. Analyst(46) ;
        14. Customer Service(43) ;
        15. Senior Software Engineer(38) .


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    • Jobs at Southwest Airlines

      21 jobs in United States
      Customer Service Agent - JAX (Part-Time)
      Jacksonville, FL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Supervisor Ramp - MSY
      Kenner, LA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Customer Service Agent - ORF (Part-Time)
      Norfolk, VA
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Supervisor Ramp - SAN
      San Diego, CA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Supervisor Customer Service - BHM
      Birmingham, AL
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      View all Intern Jobs