I applied online. The process took 2 months. I interviewed at Southwest Airlines (Dallas, TX) in May 2010
Interview
You apply for the job online. If they decide to move you to the next round, you write an essay about why you want to work there. Then, they fly potential candidates to headquarters and sometimes put you in a hotel overnight. You interview at headquarters then you find out in about a week. If you accept, you have to submit to a background check and take a drug test. I interviewed with an HR person and two people from the department I hoped to intern in. Everyone was very nice and helpful. Word travels fast, so if you are rude to any of the frontline employees, don't expect an offer.
It was a one way interview software was rlly buggy and syas you can redo the videos if you mess up but you cant :(. All behavioural basic like why southwest, why this position specifically, how does your experience, course work and involvemnet align with this position, a time you had conflict.
Lots of STAR style questions that pertain to past experiences. The interview was primarily conversation based, and not intimidating at all, would definitely recommend in any department, even if nervous.
It was quick and easy. This was the first round and more of a screening to make sure I met the same requirements that were mentioned on the application. They only asked 3 behavioral questions.