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      Southwest Airlines

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      Communications Interview

      Mar 13, 2016
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Apr 2015

      Interview

      In September 2014 I applied for the Summer 2015 communications internship. I was contacted at the beginning of January 2015 to submit a one-page essay (the topic was "Why Southwest?") and had a week or so to write and submit that. I was contacted late February to schedule a phone interview that took place in mid-march and lasted 20 minutes. Finally, at the end of March, I was asked to come in for an in person interview. This took place in early April and lasted about an hour. I interviewed with my future manager and a recruiter. I was offered the position mid-April and accepted.

      Interview questions [4]

      Question 1

      What role do you usually play in a team/group project?
      Answer question

      Question 2

      Why Southwest?
      Answer question

      Question 3

      Why did you choose your major?
      Answer question

      Question 4

      What are your goals for your future career/life?
      Answer question

      Other Communications Interview Reviews for Southwest Airlines

      Communications Interview

      Apr 1, 2018
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Southwest Airlines

      Interview

      Have yet to go through it. but we will see if I get the offer so fingers crossed because Southwest is an amazing company to work for and everyone knows it

      Interview questions [1]

      Question 1

      Why Southwest?
      1 Answer
      1

      Communications Interview

      Oct 30, 2017
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Jul 2017

      Interview

      Online, Phone, Phone, flew me out for in person. It was not hard and they recruiter are very friendly. The also kept me updated with how things where going on their end.

      Interview questions [1]

      Question 1

      Why Southwest
      1 Answer

      Communications Interview

      Feb 15, 2017
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Southwest Airlines (Dallas, TX) in Feb 2017

      Interview

      Applied and received an internship position for Summer 2017. 1. Submitted resume for review (can apply to as many positions as you want). 2. Contacted to submit a writing sample (prompt "Why Southwest?") was given only a few days to complete. 3. Phone interviewed. I received notice that I was in the running for four positions. Sometimes, they'll interview you for more than one position at a time if it falls under the same recruiter. I did two phone interviews- they were very straightforward and covered my resume/experience. 4. Contacted by phone to come to HQ in Dallas, Texas just a few weeks later. 5. The interview was very comfortable and straightforward. The recruiters were genuine. There are no "trick" questions and they don't drill you – it's more a conversation. I was interviewed by the recruiter who phone interviewed me and the SWA employee who would oversee my team. It seemed like they were most interested in seeing if I had the experience and if I would fit with the company culture. 6. Heard back the next day!

      Interview questions [1]

      Question 1

      Q: Why Southwest?
      1 Answer

      Jobs at Southwest Airlines

      9 jobs in United States
      Supervisor Ramp - MSY
      Kenner, LA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Manager Future Schedules
      Dallas, TX
      ·
      $132K - $147K /yr
      (Employer provided)
      View job
      Supervisor Ramp - DCA
      Arlington, VA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Ramp Agent - LGB (Part-Time)
      Long Beach, CA
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Facilities Maintenance Technician - MCO
      Orlando, FL
      ·
      $30 - $30 /hr
      (Employer provided)
      View job

      Southwest Airlines interviews FAQs

      • Communications applicants have rated the interview process at Southwest Airlines with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Communications roles take an average of 76 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a Communications according to 8 Glassdoor interviews include:

        Phone interview:  33%

        Group panel interview:  22%

        Background check:  17%

        One on one interview:  17%

        Drug test:  6%

        Skills test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor(56) ;
        9. CSA - Customer Service Associate(54) ;
        10. Ramp Supervisor(53) ;
        11. Airline Pilot(50) ;
        12. Captain(47) ;
        13. Analyst(46) ;
        14. Customer Service(43) ;
        15. Senior Software Engineer(38) .


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