Customer Service Supervisor applicants have rated the interview process at Spectrum with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Supervisor roles take an average of 8 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Spectrum overall takes an average of 20 days.
Common stages of the interview process at Spectrum as a Customer Service Supervisor according to 4 Glassdoor interviews include:
Drug test: 18%
Group panel interview: 18%
Skills test: 18%
Phone interview: 18%
Personality test: 9%
One on one interview: 9%
Presentation: 9%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 5 days. I interviewed at Spectrum (Columbus, OH) in Feb 2018
Interview
Phone screen with a recruiter who discussed the position, hours, and salary. Met with a manager for a one on one interview followed then a panel interview. Interview process took less than 2 hours.
Interview questions [1]
Question 1
Which do you think is more important - the letter of the law -or- the spirit of the law.
I applied online. I interviewed at Spectrum (New York, NY) in Jul 2020
Interview
Wonderful, communicative. Very available and quick to answer any questions I had about the interview process. I wasn't treated like a meeting, but as someone that the managers, DO and VP wanted to have a conversation with
Interview questions [1]
Question 1
Experience conflict and resolve in similar position
I applied online. The process took 2 weeks. I interviewed at Spectrum (Cincinnati, OH) in Nov 2017
Interview
A week after submitting an application I was contacted by a recruiter for a phone screen. A week after the phone screen was asked to come into the facility for an interview with the two managers.
Interview questions [1]
Question 1
All questions are situational questions. They want answers to be in 'STAR' format. Situation, Target, Action, Result. One question in particular:
Tell me about a time you faced adversity when implementing a new policy in the workplace.