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      Account Executive III Interview

      Jun 15, 2020
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Spectrum (New York, NY) in Jun 2020

      Interview

      I was contacted via email late one night (10:30 pm) asking if I would be available for a interview call the following day. It was pleasant enough, and took about 45 minutes. I enjoyed speaking with my interviewer, and she told me that I was being moved on to the next round to speak with the position's supervisor that same week. I didn't learn much about the position aside from a cursory "you'll be managing the key accounts that re-sell spectrum products." I was asked what my salary range was, and I clearly communicated it. A few days later, I received an email asking for my availability for a time, and it included a statement that I should "prepare a business plan presentation" for the final 15-20 minutes of my interview. It was obvious that I was the first to do this, as I was given absolutely ZERO guidance for this business plan, and felt I was being set up to fail as it would be exceedingly difficult to draw up a business plan essentially knowing nothing about Spectrum's business- was this dealing with retailers like Target and Walmart, or small, local installers? How big is the territory? Who is the competition? How big is the business? What is the goal? I was also told I'd have to write a plan to "increase KPI's," without any direction as to what metrics Spectrum views as value and what they don't. Is it customer retention? Increase in residential or commercial installs? Increase in package size? Number of resellers? I spent the evening before my video interview with the supervisor working on a presentation. After a few hours, I felt I had something worthy of presenting for an executive level position, despite my limited understanding of the business. My interviewer was 15 minutes late, but the call went extremely well. By the time we went through my presentation, he admitted that they had not put candidates through that process so early in the on-boarding before, and I was the first. I felt it was obvious, since no parameters were given. At the end of the call, he said he was almost "afraid to ask," but wanted to know what I was expecting as far as salary. I asked what the expected range was, and they were projecting to pay HALF of what I'd said was my range in the call with the screening recruiter. HALF. He admitted that it was more of an entry level position, and even with bonuses I'd still be no where near what I'm worth. He said he'd still be happy to continue with my interviewing process, but as I pointed out, I would only be looking for another job that would compensate me for my level. My time was wasted completely. I was leery of doing a business plan for a company that I didn't work for, but as we'd already discussed my salary, I felt that it was taken into consideration BEFORE I was asked to spend time putting something together. The job has "executive" in title only, not in compensation. For a communications company, I expected better. This experience was a shameful waste of my time. I withdrew my application immediately.

      Interview questions [1]

      Question 1

      What would your former supervisor say about you if we called them?
      Answer question