I applied online. The process took 2 weeks. I interviewed at Spectrum (San Antonio, TX) in Oct 2019
Interview
Regular interview process, online assessment you have to pass it and then in-person interview, interview from hiring manager, human resources and manager on the site plus supervisor on the site.
Interview questions [1]
Question 1
How will you demonstrate excellent customer service
Open interviews, asked pretty straight forward questions as long as you are friendly you will do fine and get the job done. I’m not sure what else to add. It was an open interview
I applied online. The process took 2 weeks. I interviewed at Spectrum (Largo, FL) in Aug 2024
Interview
Jerrel, one of three managers for the call center, asked if I ever did sales before and he told me what made him successful is studying products, pricing, and practicing call flow in the shower. I respect that because he already made 100k salary doing just that
Very simple and short. Your responses should be fast but not complicated ... at least in my opinion.
I personally feel like the guy who interviewed me was going to give me the job regardless. I kept telling him im nervous and he was understanding of it.
Interview questions [1]
Question 1
Q: Tell me about a time where you had to use critical thinking skills to address a problem at work ?