I applied online. The process took 1 week. I interviewed at Speedway
Interview
I was greeted at one of the registers and told that I could wait near the entrance to the kitchen for the manager. It was during the busy morning shift so I had to wait a few minutes. I was taken back to the manager's room and asked a series of questions about customer service and my availability. I was hired on the spot.
Interview questions [1]
Question 1
Are you able to handle unhappy customers with a positive attitude, can you lift up to 50lbs of merchandise, questions about my work history in customer service and food prep, do you have open availability, are you detail oriented and able to multitask?
Easy. Just be upfront and honest and they are very lenient. You'll be talking to a lot of people, but its very relaxed. Id recommend if anyone needed a quick job.
Interview questions [1]
Question 1
Are you a people person? Do you enjoy making relationships with customers?
I applied online. The process took 1 week. I interviewed at Speedway (Lansing, MI) in Jun 2022
Interview
Very short and intense questions. Customer service based but still quite a lot of questions. Maybe it was just me and didn’t know how to answer I was very nervous I’m not sure but it seemed intense
I applied online. I interviewed at Speedway (Cleveland, OH) in Apr 2022
Interview
clueless manager didnt ask anything work related wanted to know more about the people at my other job and if they would want to work here but never asked me because she knew who they were
Interview questions [1]
Question 1
do you know this person and that person from my other job
Customer Service Representative applicants have rated the interview process at Speedway with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 104 user submitted interviews for this role. To compare, the hiring process at Speedway overall takes an average of 14 days.
Common stages of the interview process at Speedway as a Customer Service Representative according to 104 Glassdoor interviews include:
One on one interview: 40%
Background check: 23%
Drug test: 10%
Phone interview: 8%
Skills test: 7%
Presentation: 6%
Personality test: 2%
IQ intelligence test: 2%
Other: 1%
Group panel interview: 1%
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