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      Spring Health

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      Customer Success Manager Interview

      Jan 23, 2023
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Spring Health (New York, NY) in Jan 2023

      Interview

      Conversation lasted less than 5 min very fast. I was told I was going to get a call back in 48 hours for the results and it took 72 hours after me reaching back out

      Interview questions [1]

      Question 1

      What is your base salary expectations
      Answer question

      Other Customer Success Manager Interview Reviews for Spring Health

      Customer Success Manager Interview

      Jun 24, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Spring Health in Jun 2026

      Interview

      Major red flags in the hiring process — proceed with caution. The hiring process was one of the most disrespectful candidate experiences I’ve had. What was presented as a short process turned into a lengthy series of interviews, added steps, changing timelines, and inconsistent communication. There was a clear lack of coordination internally, and candidates were left carrying the burden of a process that the company did not appear prepared to manage. The biggest issue was the lack of respect for candidates’ time. The process required significant preparation and effort, but that level of investment did not feel reciprocated. Leadership involvement was also concerning. Some conversations felt rushed and distracted, making it difficult to have a meaningful discussion about the role and expectations. The final evaluation felt disconnected from the interview process itself. Feedback did not align with the opportunities candidates were given to demonstrate their experience, which raised questions about how decisions were being made. A company’s hiring process is the first look into its culture. This experience raised serious concerns around communication, organization, and respect for candidates. Proceed with caution.

      Interview questions [1]

      Question 1

      How do you work with your marketing team
      Answer question
      1

      Customer Success Manager Interview

      Jun 16, 2026
      Anonymous Interview Candidate
      New York, NY
      Declined offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Spring Health (New York, NY) in Apr 2026

      Interview

      The interview process was extremely long and slow. There were multiple rounds of interviews, about 6, and while it did take a long time, it gave you the opportunity to ask a lot of questions and feel like you know what you’re getting into.

      Interview questions [1]

      Question 1

      Tell me about a time you saved your company money.
      Answer question