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      Jobs at Square

      5 jobs in United States
      Financial Operations Principal
      Portland, OR
      ·
      $93K - $152K /yr
      (Glassdoor est.)
      View job
      QA Engineer
      Portland, OR
      ·
      $76K - $128K /yr
      (Glassdoor est.)
      View job
      Brokerage Operations Associate
      Portland, OR
      ·
      $66K - $98K /yr
      (Glassdoor est.)
      View job
      Software Engineer
      Portland, OR
      ·
      $123K - $179K /yr
      (Glassdoor est.)
      View job
      Brokerage Operations Manager
      Portland, OR
      ·
      $78K - $123K /yr
      (Glassdoor est.)
      View job

      Square interviews FAQs

      • Candidates applying for Customer Success - Director roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Square overall takes an average of 32 days.
      • Common stages of the interview process at Square as a Customer Success - Director according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Phone interview:  25%

        Presentation:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(10) ;
        2. Software Engineer(8) ;
        3. Business Development Representative (BDR)(7) ;
        4. Program Manager(4) ;
        5. Customer Service Representative(3) ;
        6. Senior Account Executive(3) ;
        7. Account Manager(2) ;
        8. BDR(2) ;
        9. Business Development Manager
      (2) ;
    • Customer Service Advocate(2) ;
    • General Manager(2) ;
    • Marketing(2) ;
    • Marketing Manager(2) ;
    • Product Designer(2) ;
    • SEO Manager(2) .
    • Customer Success - Director Interview

      Jun 16, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Square in May 2023

      Interview

      1 Screening interview with HR 2 Interview with Hiring Manager 3 Case Study - given 4 hours to complete. 4 Panel Interview with 4 people 5 Interview with Team Lead

      Interview questions [1]

      Question 1

      Prepare a presentation outlining 1) what the change in strategy should look like for Square 2) the framework you would use to evaluate the various impacts to the business as a result of applying generative AI. Please outline a number of use cases (2-5) for generative AI. In addition to outlining the use cases, develop a financial model to estimate NPV and ROI, using drivers that align to one or more of the use cases mentioned. Please measure use a 3 year time horizon for the business case, and prepare the scenarios below: 1) Base Case: Business case suggests that generative AI should be deployed within Customer Success. 2) Downside Case: Business case suggests that generative AI should not be deployed within customer success 3) Outline a plan for measuring the impact of this change. What variables will you measure? 4) Describe the qualitative impacts the change might have on the business. 5) Given more time and more data, what questions would you explore next?
      1 Answer
      1
      View all Customer Success - Director Jobs