The HR person was knowledgeable and asked good questions. The staff member the job reported to did not seem all that engaged. Perhaps, it was just an off-day. Another factor was that it became quickly apparent that I was overqualified for the position. The headhunter they used completely ghosted me so I received no feedback. Very unprofessional and reflects poorly on the company that hired them. That is my biggest gripe, which made the experience unpleasant and which contributes to my neutral review. As a senior level exec, I would never use an executive search firm that treated people this way.