I applied through other source. The process took 2 days. I interviewed at Staples (Silver Spring, MD) in Oct 2010
Interview
I had to first apply online. At the first interview, I spoke with one of the Assistant Managers, who told me I would probably deserve to get paid moer for the amount of work I would be doing. He also proposed a scenario in which I tried to sell a computer to a woman in her dvanced years. At the second interview, I spoke with the General Manager who told me what would be expected of me as part of the sales team. He was the one who hired me, and brought me on a few weeks later.
Interview questions [1]
Question 1
"I'm an older woman who is looking for a computer. What would you do to try and help me find what I need?"
I applied online. The process took 1 week. I interviewed at Staples (Van Nuys, CA) in Jun 2010
Interview
I applied online on a Wednesday night. I was called for an interview the following day and had my first 1:1 interview with the store's customer service lead. We had a brief interview with the basic behavioral interview questions. We set up an interview with the store manager for Monday.
The GM interview was very numbers oriented. I explained my sales process and how things worked at my previous job. Real easygoing, but CLEAR expectations were presented. GM submitted info for background check. Two days later I went in, he formally offered the position and filled out new hire paperwork.
Interview questions [1]
Question 1
Tell me about a time when you went above and beyond to provide excellent customer service.
Wireless Consultant applicants have rated the interview process at Staples with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Wireless Consultant roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Staples overall takes an average of 14 days.
Common stages of the interview process at Staples as a Wireless Consultant according to 2 Glassdoor interviews include:
One on one interview: 50%
Background check: 25%
Personality test: 25%
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