All applications are submitted online, if you want an interview you should be persistent by calling the store and asking to speak with a manager to make sure they have seen/pulled your resume. First interview is typically with one of the two assistant store managers. That manager will then decide if your going to get a second interview with the Store Manager.
Recommended speaking point for the first interview would be: preach customer service, always ready to engage customers, enjoys working in team environment.
Second interview with store manager is simply to confirm what the first manager thought, repeat the same speaking points plus your own obvious positive spin and you will do fine.
The process took 1 day. I interviewed at Staples (Calgary, AB) in Mar 2012
Interview
General questions asking about your education, previous experience and general knowledge of the technology industry. After the initial talking, they asked a series of questions to test your skill and knowledge on tech related products.
Interview questions [2]
Question 1
If you were to sell a computer to someone, what other services/products would you recommend to them?
I applied through an employee referral. The process took 1 day. I interviewed at Staples in Apr 2011
Interview
From within the company work hard and prove to the team and management that you are ready and deserving of the promotion. When a position opens up notices are posted and you can submit a request for an interview. If the management decides your worthy a meeting is setup with a district manager. From outside the company have some supervisory experience and apply when you see an opening.
Staples EasyTech Expert applicants have rated the interview process at Staples with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Staples EasyTech Expert roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Staples overall takes an average of 14 days.
Common stages of the interview process at Staples as a Staples EasyTech Expert according to 3 Glassdoor interviews include:
One on one interview: 60%
Background check: 40%
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