You apply online and hope to get called. This doesn't always work. A lot of people call in after submitting their application and ask the manager to look up their profile. I got lucky and got called 2 weeks after I applied online without calling the manager. I got a call and set up an interview for the following week. The interview is fairly easy they ask you about work ethic past experiences with customers, a time you made a customer leave satisfied and a time a customer was very unsatisfied with you. After that you get set up for another interview in which the next manager which may be a manager from another store will ask you the same questions again (huh?). My number one advice for an interview? DON'T BE SHY. Being shy and closed up will not get you the interview. Talk to the manager about stuff you like to do. Get to know the person tell them something that will make them like you and make you stick out. Being a very happy person and telling them how much you love to put the customers first will probably nail you the job. DO NOT! Forget to smile constantly. Don't put a fake smile but show the manager you can smile. Be polite and say thank you after the interview it shows them you know how to say thank you to customers.