Customer Service Agent applicants have rated the interview process at State Farm with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 13 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Customer Service Agent according to 10 Glassdoor interviews include:
One on one interview: 38%
Presentation: 13%
Personality test: 13%
Phone interview: 13%
Drug test: 13%
IQ intelligence test: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at State Farm (Atlanta, GA) in Jul 2016
Interview
Was fairly straight forward. Was seen very quickly and interview lasted maybe about 45 min by 1 manager. Afterwords I was shown around the office which was nice, felt good that they wanted to take the time to do it.
Interview questions [1]
Question 1
Why State Farm over American Family, Allstate, etc.
Zoom interview, asked some questions, job wasnt appealing to me in the end. Best of luck to all. Will not be working there. But no bad things to say. Maybe in the future
I applied online. I interviewed at State Farm in Mar 2024
Interview
It was great a little long, but overall, it was nice. It was interesting to have this interview. I don’t know how it will go, but we will see. I’m looking forward to what comes next .Don’t have much to say. That’s it. Thanks
The Interview was over the phone, it was very informative and helpful. Held a high level of professionalism and was motivating towards a new career. Since the interview, I have been doing my research to see if this position is indeed a fit for me as I look into obtaining a license to become an insurance agent. I look forward to the next steps of this process.
Interview questions [1]
Question 1
If I would be willing to obtain a Property and Causality license.