The interview process consisted of an online application submission, personality/skills test, phone interview and then job offer, contingent upon passing of background check and drug test. No face to face was ever needed.
Interview questions [1]
Question 1
Name a time you were faced with a difficult task and how did you handle it.
I applied online. I interviewed at State Farm (Tempe, AZ) in Jun 2026
Interview
The interview process was pretty straightforward. First I did a one way video interview that focused mainly on STAR formatted behavioral questions you get two tries to record. Then an additional recruiter interview that asked a couple more STAR questions and went over the job description. Received offer during video interview.
I applied online. The process took 3 weeks. I interviewed at State Farm (Richardson, TX) in Aug 2024
Interview
Straightforward. Apply Online > pre-employment assement>virtual interview with self recorded questions > if selected, approximately two weeks later you get an email request for follow up interview> follow up interview goes through any additional questions, role details, and confirms interest, then possible job offer.
Interview questions [1]
Question 1
Proudest Achievement in your previous work history.
Simple questions. State Farm uses the star method. Interview was through a video which took off a lot of pressure and nerves. You’re able to re record questions only 2 times.
Claims Associate - Express applicants have rated the interview process at State Farm with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Associate - Express roles take an average of 26 days to get hired, when considering 137 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Claims Associate - Express according to 137 Glassdoor interviews include:
Phone interview: 23%
Skills test: 20%
Drug test: 18%
Background check: 15%
Personality test: 9%
Presentation: 6%
One on one interview: 4%
IQ intelligence test: 3%
Group panel interview: 2%
Other: 1%
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