I applied through an employee referral. The process took 2 weeks. I interviewed at State Farm in Sep 2013
Interview
Two to three interviewers for an external candidate interview to start as entry level claim processor out of college. I had been referred by a friend who knew the interviewers as well. So the whole setting for me was very comfortable. Also I got to interview after lunch time so everyone was really happy. They had about a dozen competency based questions from what is a pretty standard interview question bank.
Interview questions [1]
Question 1
If someone needed to tow their car to a body shop that was 100 miles away, further than several closer body shops, what would you say?
It was a panel interview with three claims teams managers. Questions were about how you demonstrated various competencies in other jobs or positions, with specific examples needed using the STAR method.
Interview questions [1]
Question 1
Tell me about a time when you felt you didn't do as well as you should have on a project or task.
I applied online. The process took 3 weeks. I interviewed at State Farm (Lincoln, NE) in May 2022
Interview
Simple 2 person interview in person. It Took about 30 minutes and consisted of just the standard situational questions. Job offer came about two weeks later. Overall I would say it was a well run process.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer?
I applied online. The process took 2 weeks. I interviewed at State Farm in Mar 2022
Interview
The interview process is about 2 weeks long. Very easy because they have a high turnover rate. Basic questions along with past work experience. I would say anybody can pass.
Claim Processor applicants have rated the interview process at State Farm with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 84% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Claim Processor roles take an average of 37 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Claim Processor according to 34 Glassdoor interviews include:
Phone interview: 18%
Skills test: 17%
Drug test: 15%
Group panel interview: 15%
Background check: 13%
Personality test: 9%
IQ intelligence test: 6%
Presentation: 4%
One on one interview: 3%
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