Is it hard to get hired as a Customer Care Center Representative at State Farm?

Customer Care Center Representative applicants have rated the interview process at State Farm with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.

Where can I find State Farm interview experiences by job title?

Claims Specialist (977) ; Claims Adjuster (739) ; Customer Service Representative (636) ; Sales Representative (491) ; Insurance Agent (413) ; Account Manager (385) ; Sales Associate (367) ; Claims Representative (323) ; Claims Associate (317) ; Claims Associate - Express (307) ; Claim Specialist (245) ; Underwriter (244) ; Underwriting Service Assistant (234) ; Account Representative (224) ; Insurance Sales Representative (224)

State Farm Customer Care Center Representative Interview Questions

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State Farm

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Customer Care Center Representative Interview

May 7, 2017

Anonymous employee

Atlanta, GA

Jobs at State Farm

51 jobs in United States

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

State Farm interviews FAQs

Customer Care Center Representative applicants have rated the interview process at State Farm with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at State Farm as a Customer Care Center Representative according to 1 Glassdoor interviews include:
Skills test: 25%
Phone interview: 25%
Drug test: 25%
Presentation: 25%
Here are the most commonly searched roles for interview reports -
Claims Specialist(977) ;
Claims Adjuster(739) ;
Customer Service Representative(636) ;
Sales Representative(491) ;
Insurance Agent(413) ;
Account Manager(385) ;
Sales Associate(367) ;
Claims Representative(323) ;
Claims Associate(317) ;
Claims Associate - Express(307) ;
Claim Specialist(245) ;
Underwriter(244) ;
Underwriting Service Assistant(234) ;
Account Representative(224) ;
Insurance Sales Representative(224) .

State Farm interviews State Farm Customer Care Center Representative interviews State Farm interview

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State Farm interviews FAQs

Customer Care Center Representative applicants have rated the interview process at State Farm with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at State Farm as a Customer Care Center Representative according to 1 Glassdoor interviews include:
Skills test: 25%
Phone interview: 25%
Drug test: 25%
Presentation: 25%
Here are the most commonly searched roles for interview reports -
Claims Specialist(977) ;
Claims Adjuster(739) ;
Customer Service Representative(636) ;
Sales Representative(491) ;
Insurance Agent(413) ;
Account Manager(385) ;
Sales Associate(367) ;
Claims Representative(323) ;
Claims Associate(317) ;
Claims Associate - Express(307) ;
Claim Specialist(245) ;
Underwriter(244) ;
Underwriting Service Assistant(234) ;
Account Representative(224) ;
Insurance Sales Representative(224) .

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Customer Care Center Representative Interview

May 7, 2017

Anonymous employee

Atlanta, GA

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at State Farm (Atlanta, GA) in Aug 2013

Interview

Phone interview was conducted with an HR representative and I was told I would hear back from them in the event that they would make an offer. A few weeks later, I received an offer.

Interview questions [1]

Question 1

Tell of a time that I had to deal with an irate customer.

Answer question

Jobs at State Farm

51 jobs in United States

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

View all Customer Care Center Representative Jobs