Multi panel interview. Reviewed highlights of resume, and experience. Also asked for special presentation which was basically just whatever. While I did it, I thought it was a waste of my time because the panel didn’t allow me to go through the deck.
I applied through other source. I interviewed at State Farm in Nov 2025
Interview
Starts with a hire view initial screening, Then you have a call with HR to go over the terms and the basic questions, then another call with department manager. If offered another call to get that offer
Third party ran, kind of sucks its not someone actually with the company. Is a part video answer to questions and part written response. It isnt the best and it seems silly but is easy to get through.
Very smooth, quick, and easy process. They get back to you fast. You may be required to submit a digital interview. It can be a bit always if you have never done it before but they walk you through it and give you 2 attempts to answer your questions. You must record & submit the answers so at least it is not live.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer and how did you handle the situation?
Claims applicants have rated the interview process at State Farm with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims roles take an average of 17 days to get hired, when considering 23 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Claims according to 23 Glassdoor interviews include:
Phone interview: 25%
Skills test: 20%
Drug test: 15%
Presentation: 11%
Personality test: 9%
Background check: 9%
Group panel interview: 5%
IQ intelligence test: 4%
One on one interview: 2%
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