Phone interview with HR lasted about an hour or less. Emailed offer letter after a few weeks. Typical interview questions were asked. Most of the questions were competency based questions.
Interview questions [1]
Question 1
Tell me about yourself and the rest of the questions are competency questions.
Easy quick responsive very interpersonal easy to engage genuine personable I felt like it really gave great insight on who and how I am and how I can benefit the company as a whole
I applied through an employee referral. The process took 2 weeks. I interviewed at State Farm (Richardson, TX) in Jul 2025
Interview
The interview was pretty simple, they asked basic behavioral health questions and questions regarding your experience and how it will contribute to the position you were applying for. I was offered but declined due to the salary. The experience I had wasn’t worth taking the change for the drop in pay. Interviewer was pretty straight forward advised they would have negotiated pay IF I had auto experience - even though I had 5 years in managing claims and I wouldn’t be managing only customer care.
Interview questions [1]
Question 1
Name a situation where you had to make a difficult decision.
Lengthy and long random questions and typing test. Be prepared that if you pass you’ll have a lot of work and should be able to maintain it. Not for faint of heart.
Interview questions [1]
Question 1
Tell me about a time you had to make a difficult decision
Claim Associate-ILR (Initial Loss Reporting) applicants have rated the interview process at State Farm with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 89% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Claim Associate-ILR (Initial Loss Reporting) roles take an average of 30 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Claim Associate-ILR (Initial Loss Reporting) according to 18 Glassdoor interviews include:
Phone interview: 23%
Background check: 20%
Skills test: 20%
Drug test: 18%
Personality test: 11%
IQ intelligence test: 3%
One on one interview: 2%
Presentation: 2%
Group panel interview: 2%
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